Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through Tampa Concrete & Construction, including this website, online forms, telephone calls, email communications, uploaded project photos, and other interactions related to concrete service inquiries.

Tampa Concrete & Construction operates as a marketing and referral platform that helps connect homeowners, businesses, property managers, and other prospective customers with independent concrete contractors and service providers serving Tampa, Florida, and surrounding communities.

This Privacy Policy does not govern the privacy practices of independent contractors, service providers, or third-party websites. Those parties may maintain their own privacy policies and practices.

2. Information We Collect

We may collect information that you voluntarily provide when you submit a contact form, request an estimate, call, email, upload photos, or otherwise communicate with us.

Contact and Identification Information

• Name
• Telephone number
• Email address
• Property or project address
• City, ZIP code, or general service-area location

Project and Service Information

• Requested concrete service
• Project description, measurements, timeline, and budget information
• Property type and site conditions
• Photos, files, or other materials you choose to upload
• Preferred contact method and availability

Communications Information

• Emails, form submissions, text messages, and other correspondence
• Call details, such as date, time, duration, and originating number
• Call recordings or transcriptions when recording is enabled and permitted by law
• Notes concerning your inquiry and communications with contractors or service providers

Automatically Collected Information

When you use the website, we and our technology providers may automatically collect limited technical and usage information, including:

• Internet Protocol address
• Browser type and device information
• Operating system
• Pages viewed, links clicked, and time spent on the website
• Referring website or advertising source
• Approximate geographic location derived from an IP address
• Cookie identifiers and similar online identifiers

3. Sources of Information

We may collect personal information from:

• You directly
• Your use of the website and online forms
• Telephone and email communications
• Call-tracking, analytics, advertising, and website technology providers
• Independent contractors or service providers assisting with your inquiry
• Publicly available sources when reasonably necessary to respond to a project request

4. How We Use Your Information

We may use collected information to:

• Respond to inquiries and estimate requests
• Review project details and determine whether service may be available
• Connect you with an independent contractor or service provider
• Facilitate communications regarding your project
• Schedule calls, inspections, consultations, or estimate appointments
• Provide customer support and respond to questions
• Operate, maintain, secure, and improve the website
• Measure website traffic, advertising performance, and lead sources
• Prevent fraud, spam, misuse, and security incidents
• Maintain business records and comply with legal obligations
• Enforce our Terms of Service and protect our legal rights
• Send service-related or promotional communications when permitted by law

5. How We Share Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.

Independent Contractors and Service Providers

When you request an estimate or concrete service, we may share your contact information, property address, project details, photos, and related information with one or more independent contractors or service providers who may contact you about the requested work.

Website and Business Vendors

We may share information with vendors that support website hosting, forms, email delivery, call tracking, communications, analytics, advertising, cybersecurity, data storage, and other business functions. These providers may process information on our behalf under their own contractual and legal obligations.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to comply with law, a subpoena, court order, governmental request, legal process, or to protect the rights, property, safety, or security of our business, users, contractors, or others.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other business transaction, subject to applicable law.

With Your Direction or Consent

We may share information for another purpose when you request, authorize, or consent to the disclosure.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money in the ordinary meaning of the word “sell.” However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include the use of advertising, analytics, cookie, or referral technologies.

Where required by applicable law, you may request to opt out of qualifying sales, sharing, or targeted advertising by contacting us using the information provided below. We will evaluate and respond to requests based on the law that applies to you and to our business.

7. Cookies, Analytics, and Similar Technologies

The website may use cookies, pixels, local storage, analytics tools, advertising technologies, and similar technologies to remember preferences, support website functionality, understand traffic, measure advertising effectiveness, identify referral sources, and improve user experience.

You may control or disable cookies through your browser settings. Blocking some technologies may affect the availability or operation of certain website features.

We may use third-party analytics or advertising services. Those providers may collect information according to their own privacy policies, and their practices are not controlled by this Privacy Policy.

8. Call Tracking and Call Recording

We may use call-tracking technology, including services such as CallRail, to identify how callers found the website, route calls, measure marketing performance, and improve customer service.

Calls may be recorded or transcribed for quality assurance, training, documentation, fraud prevention, and service-related purposes when permitted by applicable law. When legally required, notice or consent will be provided before recording begins.

9. Telephone, Email, and Text Communications

By providing your contact information and submitting an inquiry, you authorize Tampa Concrete & Construction and contractors or service providers responding to your request to contact you regarding the requested project by telephone, email, or text message.

Consent to receive promotional communications is not a condition of purchasing services. Message and data rates may apply. You may opt out of promotional emails by using the unsubscribe method provided in the message. You may request that promotional text messages stop by replying STOP, where supported, or by contacting us directly.

We may continue to send non-promotional communications reasonably necessary to respond to an active inquiry, provide requested information, or address a transaction or legal obligation.

10. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, facilitate referrals, maintain business and legal records, resolve disputes, prevent fraud, enforce agreements, and satisfy applicable legal, accounting, or reporting obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements. We may retain deidentified or aggregated information for analytical and business purposes.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, electronic storage method, or security measure is completely secure. We therefore cannot guarantee absolute security, and you should avoid submitting highly sensitive information through general website forms or unencrypted email.

12. Your Privacy Choices and Rights

Depending on your location and the law applicable to our business, you may have the right to request:

• Confirmation of whether we process your personal information
• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• A portable copy of certain information
• Opt-out of qualifying sales, sharing, or targeted advertising
• Withdrawal of consent where processing is based on consent
• Non-discriminatory treatment for exercising applicable privacy rights

These rights are not absolute and may be subject to verification, legal exceptions, and eligibility requirements. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to verification of their authority.

Privacy requests may be submitted using the contact information at the end of this Policy. We will respond within the period required by applicable law.

13. Florida and Other State Privacy Laws

Residents of Florida and other states may have privacy rights under applicable state law when statutory coverage requirements are met. The availability and scope of those rights depend on factors such as the consumer’s state of residence, the type of information involved, and whether the law applies to Tampa Concrete & Construction.

Nothing in this Policy is intended to provide rights that are not required by applicable law. We may voluntarily honor reasonable privacy requests even when a specific statute does not apply.

14. California Privacy Notice

If the California Consumer Privacy Act, as amended, applies to our business and to your information, California residents may have rights to know, access, correct, delete, and obtain certain information, and to opt out of qualifying sales or sharing of personal information.

During the preceding twelve months, we may have collected the categories of personal information described in this Policy, including identifiers, internet activity, general location data, communications, and project-related information. We may disclose these categories to contractors, service providers, technology vendors, analytics providers, advertising providers, and legal authorities for the purposes described above.

We do not knowingly use or disclose sensitive personal information for purposes requiring a right to limit under California law.

15. Global Privacy Control and Do Not Track

Some browsers offer Global Privacy Control or “Do Not Track” settings. Where legally required and technically supported, we will process recognized opt-out preference signals as required by applicable law.

Because there is not one universally accepted standard for all Do Not Track signals, the website may not respond to every browser-based signal.

16. Children’s Privacy

This website is intended for adults seeking residential or commercial concrete services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child has submitted personal information may contact us to request review and deletion.

17. Third-Party Links and Embedded Services

The website may contain links to or embedded features from third parties, including maps, social media platforms, analytics providers, advertising providers, and other external services.

We are not responsible for third-party content, security, or privacy practices. You should review the applicable third party’s terms and privacy policy before providing information through those services.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after an update means that the revised Policy will apply to information collected after the effective date, except where applicable law requires additional notice or consent.

19. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to: